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IQ Protection

Your money doesn't move
until you say so.

Every transaction on Bundle IQ is protected from start to finish. Funds are held in escrow, suppliers are vetted, contracts are auto-generated, and disputes are resolved free. No risk for buyers.

Buy Protected → See It In Action
100%
Payments held in escrow
5
Business day dispute resolution
£0
Cost for dispute resolution
87
Avg vendor Trust Score
The Process

How IQ Protection works

Five stages. Every stage protected. You're in control at every point.

📝
You Order
Place an order or submit a procurement request. IQ checks supplier credentials instantly.
🤝
Contract Generated
Bundle IQ auto-generates a plain-English contract with your terms and delivery obligations.
🔒
Funds Held
Payment is made and held securely by Bundle IQ. The supplier cannot access the money yet.
✅
You Confirm
Once work is complete and meets spec, you confirm delivery in your dashboard.
💳
Supplier Paid
Bundle IQ releases funds to the supplier within 24 hours. Complete audit trail saved.
Four Layers

Four layers of protection on every transaction

🔍

Supplier Vetting

Every supplier on Bundle IQ is vetted before they can accept orders.

  • Company registration verified (Companies House)
  • Director identity checked
  • Public liability & professional indemnity insurance
  • Cyber Essentials / ISO 27001 where applicable
  • Reference checks with previous buyers
  • Trust Score displayed on every profile
📄

Auto-Generated Contracts

Every order automatically generates a legally binding contract. No templates. No legal fees. No ambiguity.

  • Plain-English summary plus full legal terms
  • Scope of work locked in before payment
  • Intellectual property ownership defined
  • Delivery milestones and acceptance criteria
  • Termination rights for both parties
  • Governed by English law, UK-enforceable
💳

Milestone Payment Escrow

Your money is never at risk. Funds held in escrow and released in stages, only after you confirm each milestone.

  • Payment captured upfront via Stripe
  • Funds held by Bundle IQ — not accessible by supplier
  • Supplier submits delivery evidence per milestone
  • You review and approve in your dashboard
  • On approval, funds transfer within 24 hours
  • If disputed, escrow holds until resolved
⚖

Free Dispute Resolution

If something goes wrong, Bundle IQ steps in as an independent mediator. No solicitors. No courts.

  • Dispute raised in your dashboard in 2 clicks
  • Bundle IQ reviews evidence from both sides
  • Independent assessment within 5 business days
  • Funds released, partially released, or returned
  • Escalation to formal mediation if needed
  • Supplier Trust Score updated on outcome
Real Scenarios

What happens when things go wrong

IQ Protection is designed for the real world. Here's how it handles the most common problems.

😠

Supplier delivers late or not at all

You paid, the supplier has gone quiet.

Without Bundle IQ
Money gone
Payment made upfront. Recovery requires legal action.
No contract
Informal email agreement. Unclear scope. Hard to enforce.
Months of stress
Solicitor letters, small claims court, lost time.
With Bundle IQ
Funds still held
Payment is in escrow. Supplier hasn't received a penny.
Raise a dispute
Click "Raise Dispute". Submit evidence. Takes 2 minutes.
Refunded in days
IQ reviews within 5 days. Full refund confirmed if non-delivery.
🏗

Work is substandard or incomplete

The supplier finished but the quality isn't what was agreed.

Without Bundle IQ
No clear spec
"What we agreed" is disputed. No written acceptance criteria.
Already paid
Full payment made. Supplier has no incentive to fix.
With Bundle IQ
Spec locked in contract
Acceptance criteria were written in at the start. Black and white.
Final milestone held
Last payment is in escrow. Don't approve until defects are fixed.

Buy anything. Risk nothing.

IQ Protection is automatic on every order. You don't need to opt in, set it up, or pay extra.

Start Shopping → See Pricing