Comprehensive managed IT support for businesses with up to 50 users across up to 3 sites. Includes a dedicated UK-based helpdesk, 4-hour on-site response SLA, proactive monitoring of all devices, monthly patch management, and detailed reporting.
TechSource UK has been delivering managed IT support to London businesses since 2015. ISO 27001 certified, Cyber Essentials Plus, and Microsoft Gold Partner. 99.5% SLA achievement rate across all active contracts.
Response times are genuinely impressive. Had a P1 on-site within 3 hours on a Friday afternoon. Team is friendly, communicative, and actually explains what they’re doing. Best IT partner we’ve had.
Excellent service overall. Monthly reports are detailed and actually useful for board reporting. Docked one star only because onboarding took slightly longer than quoted — but the end result was worth it.