Statement of Work

Step 1 of 7

Parties to this agreement

Identify the buyer and the supplier. These details appear on the SOW and are used for contract execution and payment.

Buyer (Client)

Organisation name *

Company registration

Contact name *

Contact email *

Business address

Supplier (Service Provider)

Organisation name *

Company registration

Contact name *

Contact email *

Business address

Step 2 of 7

Project overview

Describe the project at a high level. This becomes the opening section of the SOW and sets the context for everything that follows.

Project / SOW title *

Background and objectives *

2–4 sentences is sufficient. Be specific about the problem being solved.

Start date *

End date / contract term *

Category / type of service

Step 3 of 7

Scope of work

Define exactly what is included — and what is not. Ambiguity here is the cause of most contract disputes. Be specific.

In-scope deliverables *

List each distinct deliverable or service component. E.g. "Helpdesk support (8am–8pm Mon–Fri)", "Monthly SLA report", "Annual technology review".

Explicitly out of scope

This section is often more important than the in-scope list. Define the edges clearly.

Assumptions and dependencies

Step 4 of 7

Service levels and acceptance criteria

Define measurable standards. These are the criteria used to confirm milestone completion and resolve any disputes about quality.

Service level requirements

E.g. "P1 incidents: 4-hour on-site response", "Report delivery: by 5th working day of each month", "Uptime: 99.5% measured monthly".

Acceptance criteria

Breach remedy

Step 5 of 7

Commercial and payment terms

Set the fees, payment schedule, and any commercial conditions.

Total contract value (£) *

Payment structure

Milestones / payment schedule *

Each milestone marks a payment stage. Be specific about what constitutes completion — these define when payment falls due under the SOW. Milestones are recorded in the document; BundleIQ does not currently hold or release funds against them.

Expenses policy

Price review

Step 6 of 7

Special conditions and legal clauses

Select any additional clauses relevant to this agreement. These are added to the standard SOW template.

Include these clauses:

Confidentiality requirements

Break clause

Governing law

Additional notes or special conditions

Step 7 of 7

Review and generate

Review the SOW below. When you are satisfied, generate the final document. It will be saved to your contract library and downloaded for you to sign.

ℹ️ What happens next: The SOW is saved to your BundleIQ contract library and downloaded as a document you can send to the other party. Sign it using your usual e-signature service, or in wet ink. BundleIQ does not send it for you and does not hold a signed copy — keep the executed version with your own records.